05-21-2013 09:24 AM
I just had a user report the following error message when they try to send an encrypted message.
An HTTP error occurred during connection to server: unable to establish IP connection.
I tried to recreate the issue on my machine but I get a different message listed below.
An error occured during encryption.
06-27-2013 06:30 AM
Hi Jamie,
This occurs if the plug-in was set to use "desktop encryption" instead of "flag encryption" on install, and you are using CRES as opposed to your own encryption appliance.
Run the plug-in install again from Add/Remove Programs; the second step gives you the choice between desktop and flag encryption.
Change the option to "flag" and you should be all set.
HTH
Luis Silva
"If you need PDI (Planning, Design, Implement) assistance feel free to reach"
http://www.cisco.com/web/partners/tools/pdihd.html
06-27-2013 07:38 AM
Luis,
The new version 7.3.0.102 does not have that option to select desktop or flag encryption.
Jamie
06-27-2013 02:04 PM
Jamie,
Could you please get the Diagnostics?
Luis Silva
Luis Silva
"If you need PDI (Planning, Design, Implement) assistance feel free to reach"
http://www.cisco.com/web/partners/tools/pdihd.html
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