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End-User Safelist/Blocklist not visible

Brannon Vaughan
Level 1
Level 1

I can see End-User Safelist/Blocklist under options if i'm logged into user quarantine as my admin account but if i log in as a user, i cannot see it. I have End-User Safelist/Blocklist enabled. What am i doing wrong?

3 Replies 3

Brannon Vaughan
Level 1
Level 1

I found out through tac that it is designed that way. Admins are not supposed to see a safelist/blocklist if they are logged into the end user portal.

I also have this situation and I'm not sure it is by design. 

I don't think they thought of Admin's accessing their own SafeList/Blocklists.

Because of this I removed LDAP configured admin's on my appliances and went back to local users.  Instantly I had access to my safelist/blocklist.

Not sure if this is on any 'bug list' yet or not, Cisco?

Hi Jason,

There is a feature request (CSCzv38330) for this capability, unfortunately it does not look to be yet included in any released versions of the AsyncOS.

Defects can be tracked via the Cisco Bug Toolkit:

http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs

This particular feature request does not appear to be set to customer facing yet in the Bug Toolkit.

Regards,

Steve

Content Security Technical Services - RTP, NC

Cisco Customer Interaction:  1-800-553-2447

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