10-14-2016 07:33 AM
Hi all
I sent email following error message:
Reporting-MTA: dns; iron2.domain.com.vn
Final-Recipient: rfc822;ex@vnpt.vn
Action: failed
Status: 5.0.0 (permanent failure)
Remote-MTA: dns; [14.224.0.6]
Diagnostic-Code: smtp; 5.1.0 - Unknown address error 550-'5.5.0 Invalid EHLO/HELO domain.' (delivery attempts: 0)
help me..
Solved! Go to Solution.
10-14-2016 09:52 AM
Hi,
This error is generated as a result of the destination side attempting to verify the hostname on the interface sending out the email.
I would recommend matching the hostname of the outgoing IP interface to you MX.
Network -> IP interfaces -> Hostname -> Should match the MX for the sending domain
This should correct the error.
Thanks
Libin Varghese
10-14-2016 09:52 AM
Hi,
This error is generated as a result of the destination side attempting to verify the hostname on the interface sending out the email.
I would recommend matching the hostname of the outgoing IP interface to you MX.
Network -> IP interfaces -> Hostname -> Should match the MX for the sending domain
This should correct the error.
Thanks
Libin Varghese
10-14-2016 10:04 AM
Hello,
You can also find some further info in a recent post : Email bounced by destination server. Reason:5.1.0 - Unknown address error ('550', [Sorry, your HELO/EHLO greeting must resolve (#5.7.1)']
Please let us know if you need any clarification on anything.
Thanks!
-Dennis M.
10-14-2016 08:10 PM
Thanks you..
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