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ESA quarantine end user notification

Tarekwefky
Level 1
Level 1

HI

we have ESAand need to enable end user notification for quarantine emails and i have 2 questions

- could we enable this for specific user and how?

- what if the end user by mistake release SPAM email to his inbox  ?

thanks

2 Replies 2

Robert Sherwin
Cisco Employee
Cisco Employee

No - spam quarantine will be an "on-for-all" type feature.  One option - you would have to enable anti-spam for specific mail policy, and then place users into that policy specifically that would be using the ISQ --- so, any end-user that resides off of a incoming mail policy that has anti-spam enabled will receive the ISQ notifications.

If the end-user releases a SPAM email by mistake - the mail is delivered as directed, to their end-user mailbox.  You'll need to assure that your end-users have appropriate measures in place, with Anti-spam/Anti-virus enabled at desktop level.  At the time of final delivery, it will be up to the end-user and Administrator to address what occurs.

-Robert

Thanks Robert, but what do you mean by anti-spam enable, is there separate solution for anti-spam on desktop or normail anti-virus will work ? we have MS Endpoint is that enough ?

thanks