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gmail.com not showing up in Incoming Mail: Domains search

Greg Muszynski
Level 1
Level 1

could you guys please try something for me, on your ESA or SMA go to Monitoring (Reporting) then Incoming Mail then scroll down to the bottom and in the Search for: pull down box select Domain and then type gmail.com and click the Search button (sorry didn't mean to micro manage you all, ha ha)

 

and tell me if your results say


Search Results for Domains

No data was found in the selected time range matching "gmail.com"

 

well how can that be if I jump to Message Tracking and search for Envelope Sender: Contains gmail.com and get hundreds of results

 

gmail.com is not the only domain this happens for but it is a well known popular domain so I thought I would use it as an example, yahoo.com works fine, however hotmail.com doesn't work

 

it's a head scratcher,

G

3 Replies 3

Incoming mail is from the domain of the IP of the sending mail exchange box NOT the envelope sender.



For gmail, their mail exchange boxes are all on the google.com domain.





@Ken Stieers wrote:
Incoming mail is from the domain of the IP of the sending mail exchange box NOT the envelope sender.



For gmail, their mail exchange boxes are all on the google.com domain.





Thanks for the reply Ken, I hear you, but if that's the case why does gmail.com show up on our 
Top Destinations by Clean Messages report as the second busiest domain?

 

also gmail.com and google.com have different MX records

 

gmail.com

alt1.gmail-smtp-in.l.google.com
alt2.gmail-smtp-in.l.google.com
alt3.gmail-smtp-in.l.google.com
alt4.gmail-smtp-in.l.google.com
gmail-smtp-in.l.google.com

 

google.com

alt1.aspmx.l.google.com
alt2.aspmx.l.google.com
alt3.aspmx.l.google.com
alt4.aspmx.l.google.com
aspmx.l.google.com

 

Greg Muszynski
Level 1
Level 1

 

oops posted in the wrong thread, sorry