09-18-2018 01:42 PM
could you guys please try something for me, on your ESA or SMA go to Monitoring (Reporting) then Incoming Mail then scroll down to the bottom and in the Search for: pull down box select Domain and then type gmail.com and click the Search button (sorry didn't mean to micro manage you all, ha ha)
and tell me if your results say
Search Results for Domains
No data was found in the selected time range matching "gmail.com"
well how can that be if I jump to Message Tracking and search for Envelope Sender: Contains gmail.com and get hundreds of results
gmail.com is not the only domain this happens for but it is a well known popular domain so I thought I would use it as an example, yahoo.com works fine, however hotmail.com doesn't work
it's a head scratcher,
G
09-18-2018 02:53 PM
09-18-2018 03:07 PM
@Ken Stieers wrote:
Incoming mail is from the domain of the IP of the sending mail exchange box NOT the envelope sender.
For gmail, their mail exchange boxes are all on the google.com domain.
Thanks for the reply Ken, I hear you, but if that's the case why does gmail.com show up on our
Top Destinations by Clean Messages report as the second busiest domain?
also gmail.com and google.com have different MX records
gmail.com
alt1.gmail-smtp-in.l.google.com
alt2.gmail-smtp-in.l.google.com
alt3.gmail-smtp-in.l.google.com
alt4.gmail-smtp-in.l.google.com
gmail-smtp-in.l.google.com
google.com
alt1.aspmx.l.google.com
alt2.aspmx.l.google.com
alt3.aspmx.l.google.com
alt4.aspmx.l.google.com
aspmx.l.google.com
09-20-2018 04:14 AM - edited 09-20-2018 04:15 AM
oops posted in the wrong thread, sorry
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