HTML in spam notification

[jonathan.delannoye]

Hello,

I'm trying to modify the spam notification by adding some html.

I went to this menu : Monitor > Quanratines > Spam > Edit

The message format is "HTML"

When i put html, the html is not interpreted.

Any issue to this problem ?

Thanks

Jonathan

[Luis Silva Benavides]

Hi Jonathan,

Could you please send an example of what you are trying to put?

Luis Silva

"If you need PDI (Planning, Design, Implement) assistance feel free to reach"

http://www.cisco.com/web/partners/tools/pdihd.html

[jonathan.delannoye]

Hello,

Please find below an example of what i get :

This HTML

is interpreted like that (in the "Preview message" link)

<img src="test.jpg"/>

[Luis Silva Benavides]

Hi Jonathan,

Thanks for the clarification.

Please refer to the link below and search for "Configuring Spam Notifications"

http://www.cisco.com/en/US/docs/security/esa/esa7.5/ESA_7.5_Daily_Management_Guide.pdf

You will see on step 5:

"Customize the message body. AsyncOS supports several message variables that, when placed in the message body, are expanded to the actual value for the specific end user. For example, %username% is expanded to the actual user’s name when the notification is generated for that user."

I hope this helps,

Luis Silva

"If you need PDI (Planning, Design, Implement) assistance feel free to reach"

http://www.cisco.com/web/partners/tools/pdihd.html

[Zachary Reneau]

Hi Jonathan,

The spam notifications don't actually support embedded HTML tags, but you can use the provided message variables to customize it further, as Luis suggested, but you won't actually be able to craft a notification using HTML tags in the current AsyncOS versions to the best of my knowledge. By setting the notification to HTML, you are simply choosing the rendering type for the message, sending it as HTML over plain text. I realize the lack of HTML tag functionality makes this a limited distinction, but that's the significance of the option.

Best,

Zach

[padi179765]

Hi,

any developlment on this  issue ?

have trhe same needs,
that is , customizing email sent to users, with  our company logo.

Tanks