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Beginner

Incoming virus count differs

Hi All,

I've just recently deployed an Ironport C370 and I realize, after 2 weeks of running, there are some discrepancies in the counts under overview and virus types.

Under overview, we can see that the count is 39 messages caught by the anti-virus, however under the top virus types, we can see 131 messages. Why does it not match?

overview.JPG

virus type.JPG

Thanks in advance,

Dennis Goh

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Enthusiast

Incoming virus count differs

Hi Dennis,

check out this KB article for the answer:

Article #975: Why has the Virus Types page a higher count on detected viruses  than the Overview Page virus count? Link: http://tools.cisco.com/squish/6E3c4

It's all about counting messages only once when they have  flagged by antispam as well.

Hope that helps,

Andreas

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2 REPLIES 2
Enthusiast

Incoming virus count differs

Hi Dennis,

check out this KB article for the answer:

Article #975: Why has the Virus Types page a higher count on detected viruses  than the Overview Page virus count? Link: http://tools.cisco.com/squish/6E3c4

It's all about counting messages only once when they have  flagged by antispam as well.

Hope that helps,

Andreas

View solution in original post

Beginner

Incoming virus count differs

Thanks Andreas! This explains a lot!