Iron port alert Warning.

[ahmd.khoni]

I got email warning from ironport C170, it say :

The Warning message is:

The python was restarted due to an error. A debug file was generated for troubleshooting. Please contact your authorized support center.

Version: 9.6.0-051

what the python is? it's some kind fuction code or fiture in iron port  and where i can get the debug file ?

[Hrvoje (Harry) Dogan]

Hello,

This is a known issue caused by a glitch in communication between the new Graymail engine and the updater. The issue has in the meantime been fixed by another service update and does not reoccur on affected appliances. See https://supportforums.cisco.com/announcement/12691066/oct-28-python-was-restarted-warning-messages for more information.

Thank you!

[ahmd.khoni]

Hi Harry,

thanks for the reply, I will try update services and upgrade AsyncOS