Ironport C170 hard disk orange light problem

Hong Ye · ‎01-09-2013

hi,

I have a new C170, there're 2*250G hard disk ,RAID 1, I had see the specification ,C170 support hot-swappable.At first, both hard disk is green. but when I remove one of them, and then install back soon, The hard disk light change to orange, but the system still can operate.

May I know this hard disk is bad? In fact, C170 isnot support hot-swappable hard disk?

Thanks a lot!!

Michael Bach · ‎01-10-2013

Found on Cisco Website..to insert the drive the unit needs to be off. The light is amber while the RAID array is being rebuilt. Read below.

The Raid on the Cisco Web Security Applicance S170 or Cisco Email Security Appliance C170 is software based, it is hot removable but it is not hot insertable.

The drive can be removed while the power is turned on, so as to be certain which drive LED indicates failure.

The replacement drive should not be inserted, while the power is turned on.

Procedure:

1. Confirm which drive that has failed, by looking at the front panel drive LED that is amber/red.

LED

besides

0

refer to the

bottom drive

failure and needing replacement.

LED

besides

1

refer to the

top drive

failure and needing replacement.

2. While the power is turned on, press the button for the drive cage, to release the faulty drive.

3. Shutdown the Security Appliance

4. Insert the replacement drive into the drive cage.

5. Power on the Security Appliance

The Replacement drive will have amber light on it, while the raid is being rebuilt.