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Beginner

Message Tracking URL tab

With our old appliances, C370 build 11.0.0-267, we had a URL details tab inside of message tracking. Screenshot included. This showed up for any messages grabbed by our Malicious URL filter.

On our new appliances, C390 build 11.0.1-027, this tab is no longer present in message tracking.

This is very helpful when trying to determine the URL that was captured.

Has this feature been deprecated?

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Cisco Employee

The tab for URL logging should be available in the newer releases. 

 

Could you confirm if URL logging is enabled on the new device using command outbreakconfig - > setup?

 

Regards 

Libin Varghese 

View solution in original post

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Cisco Employee

The tab for URL logging should be available in the newer releases. 

 

Could you confirm if URL logging is enabled on the new device using command outbreakconfig - > setup?

 

Regards 

Libin Varghese 

View solution in original post

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Yes URL logging has been enabled but we still don't get the URL details on the message tracking gui.

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The tab has not been removed on newer releases so should be available as long as the email contained a URL matching one of the configured content/message filters.

 

If the tab still does not show up I would recommend opening a TAC case to get that reviewed.

 

Regards,

Libin Varghese

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This was my own fault as I had forgotten to commit changes.

Once the change was committed the URL details tab is now showing in message tracking.

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Thank you for the update.

Glad to hear it was a quick fix.

 

Regards 

Libin Varghese