Error while trying to fetch log files from Host 192.168.242.195. Error: 'SID 1 Failed to retrieve list of log files for mail_logs: (10053, 'Software caused connection abort')'
I would recommend checking the network interfaces on the Ironport appliance and verifying that the NICs are set to 100/1000 full-duplex. Duplex mismatch can cause network error when attempting to fetch mail logs.
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