10-21-2015 10:29 AM
C170 ESA Ironport:
So I created a disclaimer on our inbound network listener that brands every email coming thru that listener with a warning that it comes from outside the org.
However, that now breaks smime encrypted email that I get from my IPS/IDS monitoring service. Any suggestions on how I can remedy this situation? The supposition is that my ESA breaks the email by either putting the disclaimer on it or trying to. The email I end up getting just contains the text version of the disclaimer, and the error message I get when clicking the smime.p7m file is "This file cannot be previewed because there is no previewer installed for it".
10-21-2015 06:25 PM
Hey Greg,
From what I have found on this topic of modifying an s/mime signed email:
Generally speaking, emails using S/MIME should not be modified by filters, for example by adding a disclaimer. Doing so will at the very least break the signing. S/MIME signing is based on the original content and structure of the email, so if a signed email is modified, the signing is no longer valid.
Furthermore, emails that are encrypted with S/MIME or use 'opaque' S/MIME signing (i.e. p7m files) may not be automatically recognized by S/MIME software on the receiving end if they are modified. In the case of a p7m S/MIME email, the contents of the email, including attachments, are contained within the .p7m file. If the structure is re-organized when we add the disclaimer stamping, this .p7m file may no longer be in a place where the MUA software that handles the S/MIME can properly understand it.
To summarize, S/MIME emails should not have disclaimers stamped on them for several reasons:
It's important to be clear that these are intrinsic limitations of the technology, not just the ESA. All signing technology will have problems if it is modified after signing, and S/MIME is no exception.
Regards,
Matthew
10-23-2015 11:51 AM
Thanks Matthew, you have confirmed my suspicion. Do you have any recommendation on how I can receive this email unmolested by the disclaimer stamp? We like being able to tell at a glance that the email came from outside the org but I need to receive these encrypted emails too.
Greg
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