03-23-2020 06:16 AM - edited 03-23-2020 06:16 AM
Hi,
I keep wondering about ESA's reporting. For instance, we currently have about 15.000 emails with malicious URLs in a policy quarantine. This quarantine holds mails for 30 days and then deletes them. If I go to the URL Filter Report and select the last 30 days, it tells me we had 200 mails with malicious URLs.
Uhm... what?
The same is happening in other areas like the Virus report.
What gives?
03-24-2020 03:07 AM
03-24-2020 04:24 AM
Hi Pratham,
we have a dedicated policy quarantine for malicious URLs. It holds only email that contain malicious URLs, nothing else. We did this by creating a separate quarantine and then use content filters to quarantine mails with malicious URLs into it. No other content filter or feature stores mails in that particular quarantine.
Result: That quarantine has thousands of mails in it (past 30 days), while the URL filter report shows only 200 for the same timeframe.
I seem to remember that someone here on this forum once said that the reporting feature of ESA has a problem, where mails that were already registered as spam will only show in the reports as spam, even if they contained other threats.
03-24-2020 05:00 AM
03-24-2020 05:08 AM
Thanks. When will this be fixed?
03-24-2020 05:20 AM
03-24-2020 07:13 AM
03-24-2020 07:45 AM
Old GUI. We're not using the new GUI yet.
03-24-2020 09:28 AM
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