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Outlook plugin 7.3: Where is the Installation log file?

johnsmith1000
Level 1
Level 1

Does anyone know where the Outlook Plugin 7.3 stores its log of the installation, final ststaus of install, etc? And is it packaged as part of the diagnostic package that plug-in generates via the diagnostic option on the add-in in Outlook?

Thanks.

2 Replies 2

Robert Sherwin
Cisco Employee
Cisco Employee

John -

All logging should be done:

c:\ProgramData\Cisco\Cisco IronPort Email Security Plug-In

You should see the "Common" and "" folders. 

Once installed, you can control the logging path from the Plug-In options:

Plug-In diags, once ran, displays where the report is generated and packaged:

Hope that helps/answers?

Regards,

Robert

Email Content Security Technical Services - RTP, NC

johnsmith1000
Level 1
Level 1

Thanks Robert. Yes, I have seen the logs from the operations of the plugin, running diagnostic tool, etc.

I'm more specifically looking for the log generated at the very beginning, during the installation of the plugin.

I couldn't find the installer log last time I checked. But I will go back and look more closely in the logs directory.

Regards.

Sent from Cisco Technical Support iPhone App