01-13-2020 09:40 AM
Good day.
After upgrading the version of my ESAS i can´t access to the new interface giving me this error after waiting a while.
Apparently everything is correct in our firewall, indeed i am getting access to the new console of the SMA without problem.
this is the error:
01-13-2020 09:57 AM
Hi there,
instead of : https://mvxx.fmcna.com:4431/ng-login
try using
https://mvxx.fmcna.com/ng-login
replaced mvxx with your hostname
Kind regards
Marc
01-13-2020 11:13 PM
Good day Marc.
Great, you were right. I don´t know why is redirecting to xxx:4431 when is not used.
Now I have a new error when I enter my credentials: either API server is not started or is unreachable.
1.- API HTTP and HTTPS port enabled--> DONE
2.-Post upgrade, trailblazerconfig is enabled by default--> I dont know what this means.
3.-The configured HTTPS port must be opened on the firewall --> DONE
4.-DNS server should resolve the hostname that you have specified for accessing the appliance. --> DONE
Thanks,
Andres D.A.
01-14-2020 03:20 AM
Hi Andres,
trailblazer is a new "server task" in charge of the new GUI. For more details see here:
We have experienced this issue when during the beta phase when our firewalls (local and DMZ) would not allow port 4431 to pass between browser and ESA. I would start by looking if you can telnet your ESA on this port or simply ask your networking guys.
I hope that helps
=Marc
02-18-2020 11:47 PM - edited 02-18-2020 11:50 PM
I currently setting up C395 ESA running AsyncOS 13.0.0-392
I have configured trailblazer enable and open port required (80,443,4431,6080,6443 telnet ok) but got error "504 Gateway Time-out" when browsing "https://myhost:4431/ng-login".
If I try "https://myhost/ng-login" it working fine without any error.
Is there something I'm missing?
02-21-2020 02:34 PM
You are all set, the redirect in the link is just wrongly coded. Even this issue was reported before Cisco seems a bit slow to fix it.
03-03-2020 12:32 PM
Does this mean we no longer need to open port 4431 on firewalls to be able to access the new GUI?
03-11-2020 07:45 AM
Hello,
It seems that this is a mistake with port 4431, i just use : https://@IP SMA/ng-login and it works after i enable in CLI trailblazerconfig enable
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