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SDS: Error fetching certificate from enrollment server. Please contact Cisco support if you see this error repeatedly.

Hello, 

 

I received a mail containing the below alert

SDS: Error fetching certificate from enrollment server. Please contact Cisco support if you  see this error repeatedly.

 

I do not see any block on the ESA 

 

What else could I check?

 

Regards, 

Konstantinos

2 Replies 2

Libin Varghese
Cisco Employee
Cisco Employee

If the traffic is not blocked the error should be transient and should succeed on next attempt to update.

 

grep enrollment updater_logs

 

The above command should show past update attempts for it.

 

ecupdate force

 

This command would force another update for the enrollment client if you would like the ESA to retry that update.

 

Regards,

Libin

Thank you Libin, 

 

I will try and update!