Setting up Safe Unsubscribe.

[sdonovan123]

Do you have a doc that explains how to set up the Safe Unsubscribe feature on the Ironports?  I would like to set this up for a specific inbound Mail Policy.

Thanks!

[Libin Varghese · Accepted solution]

Hi,

Create a custom incoming mail policy. From GUI, Mail Policies > Incoming Mail Policies > Add Policy.

Set this new mail policy to order 1. The user critera would need to be set Sender:ANY and Recipient:<user@example.com>.

For your newly created incoming mail policy, configure Graymail and Safe Unsubscribe actions.

Graymail Detection and Safe Unsubscribing Functionality
https://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/200383-Graymail-Detection-and-Safe-Unsubscribin.html

Thank You!

Libin Varghese

[sdonovan123]

Had a follow up question.  How do we report emails with unsubscribes that were missed?

Thanks!

[Sriram Subramanian · Accepted solution]

Hello,

Please find the best practice guide for Cisco ESA Safe Unsubscribe here:

http://www.cisco.com/c/dam/en/us/products/collateral/security/esa-antispam-graymail-safe-unsubscribe.pdf