Signed pdf attachment

[REJR77]

Hello,

We receive more and more pdf files as attachement that are "signed" with a certificate (Adobe certificate).

The ESA found this file as ENCRYPTED with the AV engine. But we found that they are not really encrypted (just signed) and can be opened with any pdf viewer after releasing. 

How do you manage this type of file which are harmless in the end. 

Can we import a certificate for these file to make the ESA trust the file?

Any idea?

REgards

[Libin Varghese]

The AV engine on the ESA currently does not have an option to import certificates to it.

If there are trusted senders who send such attachments you could add them to a separate incoming mail policy where AV encrypted action is set differently to allow delivery of those emails.

Regards,

Libin

[Inuit]

We are having the same issue. We are receiving PDFs that are signed but not encrypted and it is caught in the filters. This is counterproductive because the business will then ask for the filters to be turned off for certain senders, certain receivers, certain topics, etc. 

There is no need to go into importing certificates. 

Best,
Jan