04-05-2016 11:28 AM
Is there any way to generate usage reports for the Outlook SPAM Plugin?
04-07-2016 06:55 PM
Hey Greg,
I don't believe the plugin has a tool for such reports.
But I believe you can search on the message tracking emails sent to spam@access.ironport.com / ham@access.ironport.com and restrict it to some users for some details.
Regards,
Matthew
04-10-2016 12:02 AM
Hello, Greg.
As of version 7.5.1, the Cisco Email Security Plug-in comes with a feature to track the messages reported as spam.
Tracking of Spam Reports (7.5.1):
You can configure tracking the reported messages marked as spam, virus, phish, or marketing by setting the copyAddressInPlainFormat parameter in the BCE_Config file. A copy of the spam report will be sent in plain format to custom email address.
Release Notes for Cisco Email Security Plug-In 7.5.1
I would say this is the closest feature I've seen to a Usage Report.
Hope it helps!
Regards,
Jean
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide