Spreadsheet vs PDF

[noname]

I have a customer that needs to receive emails from the outside. We have rule to block the letter combo NU. The sender has a spread sheet with NU in one of the lines and the message gets qtined as expected. However, when the attachment comes in as a PDF, it doesn't get qtned, its deleivered.

why would the pdf get delivered and the xcel get qtined?

*regular words like January etc are not caught.

Ironport 680's

Thanks

[Libin Varghese]

Hi Alan,

It would be difficult to comment on the working without looking at the filter and the actual files in the query.

I would expect the filter to behave the same for the excel and the pdf, if we could get additional information we could possibly test it out on a lab device.

You might also want to check how the PDF was created, some third party tools used to create/convert to pdf can result in scanning errors due to a corrupt format.

Regards
Libin Varghese