Solved: [SUSPICIOUS MESSAGE] lots of false Posvite since today - Cisco Community

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Hey,

since today wie got lot`s of false positiv in the Outbreak Filter: Scam: Money Mule Could you please review the Filter?

Message 235804 quarantined to Outbreak by Virus Outbreak Filters rule. Scam: Money Mule

The Message which was quarantined was plain-text and send from google mail same Problem when mail from gmx.

Thanks a lot!

Claudius

1 ACCEPTED SOLUTION

Accepted Solutions

Hi Claudius,

For cases like this it is advisable that you open a Customer Support case.

You can use Cisco IronPort Support portal :

http://tools.cisco.com/ServiceRequestTool/create/launch.do

Or

The support request:

System Administration > Technical Support > Support Request page

Or

Phone

http://www.cisco.com/web/ironport/contacts.html#~tab-3

I hope this helps.

Regards,

Valter

View solution in original post

1 REPLY 1

Hi Claudius,

For cases like this it is advisable that you open a Customer Support case.

You can use Cisco IronPort Support portal :

http://tools.cisco.com/ServiceRequestTool/create/launch.do

Or

The support request:

System Administration > Technical Support > Support Request page

Or

Phone

http://www.cisco.com/web/ironport/contacts.html#~tab-3

I hope this helps.

Regards,

Valter

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