Time out between Primary SMA and Secondary SMA

[thaungtunzaw]

Hello,

I am doing the schedule backup configuration from Primary SMA to Secondary SMA.

While during schedule, got the issue Time out. Kindly help to advise on it. Thanks

SMA1> backupconfig

Choose the operation you want to perform:
- VIEW - View scheduled backups
- VERIFY - Verify if backup can be scheduled to a remote machine
- SCHEDULE - Schedule backup to an appliance
- CANCEL - Cancel a scheduled backup
- STATUS - Show the status of a backup in progress.
- SETUP - Configure backup parameters.
[]> schedule

Enter the IP address of a machine to transfer data to.
[]> 10.168.128.229

Enter a name to identify the remote appliance
[]> SMA2

Please enter username and password:
Username:
[]> admin

Password:
[]>
Error while trying to connect:Timed out

Choose the operation you want to perform:
- VIEW - View scheduled backups
- VERIFY - Verify if backup can be scheduled to a remote machine
- SCHEDULE - Schedule backup to an appliance
- CANCEL - Cancel a scheduled backup
- STATUS - Show the status of a backup in progress.
- SETUP - Configure backup parameters.
[]> schedule

[Libin Varghese]

This could be as a result of connection or DNS issues.

Please ensure communication is allowed over port 22 and the SMA's are able to lookup A and PTR records for the other SMA.

Regards,

Libin Varghese