05-04-2016 04:42 AM
Good day! Tell me, please, is it possible to upgrade c360 immediately to the new version through the GUI, from 7.6.3-019 to 8.5.6?
Is there a recommended order for this upgrade?
Or is it strongly recommended to do this from the command line (CLI)?
It is not clustered.
Thanks in advance.
Solved! Go to Solution.
05-04-2016 07:10 PM
You should be able to upgrade your appliance. Recommendation is always to do it via the CLI, as this generates a better understanding and visual cues as to where you are at in the download and install process during the upgrade. But - you can do it via the GUI as well. In the end, it is the administrator's choice.
See the following TechNote, which may aide, answer questions:
-Robert
05-04-2016 07:10 PM
You should be able to upgrade your appliance. Recommendation is always to do it via the CLI, as this generates a better understanding and visual cues as to where you are at in the download and install process during the upgrade. But - you can do it via the GUI as well. In the end, it is the administrator's choice.
See the following TechNote, which may aide, answer questions:
-Robert
05-04-2016 11:21 PM
Thank you for the answer.
Сould you tell me whether such a sharp transition between versions safely? May it make sense to first upgrade to any intermediate version?
05-05-2016 01:49 AM
I found the answer.
You can upgrade to release 8.5.6-106 from the following versions: • 7.6.3-019
From:
http://www.cisco.com/c/dam/en/us/td/docs/security/esa/esa8-5-6/ESA_8-5-6_HP3_Release_Notes.pdf
05-05-2016 03:12 AM
Is there a chance that after updating it will not work?
05-06-2016 01:50 AM
Given that "not work" could cover a multitude of sins, yes.
If your ESA is important to you then you already have a plan if it suffers unexpected physical failure. That plan needs to be checked to ensure that if something goes wrong, you have an acceptable path to recovery. An out-of-hours change window may be popular with your recipients but isn't much good if you have no dealer support until the next working day.
I've been through a number of upgrades with lower-series models and they've never gone disastrously wrong. However, for a major upgrade don't depend on a simple config restoration to get you out of trouble as some upgrades are one-way trips. Your config backup may be valid but it won't necessarily restore to a half or completely upgraded machine.
More practically, read all of the intervening release notes looking for minor changes to functionality as these can catch you out. In doing so, look for useful tips such as "this can be tight for disk space so empty out your quarantines".
05-11-2016 12:14 AM
Finally, i updated successfully our C360. Thanks to all.
My plan:
1. In GUI save the configuration file
2. Connect using putty to ironport
3. Test connections to the following dynamic servers (hardware appliance):
4. Disable reporting (diagnostic > reporting > disable)
5. I did not suspend the listeners, because we have only one ESA
6. Enter upgrade
7. On the questions i used the default answers.
8. Enable reporting (diagnostic > reporting > enable)
I updated to 8.5.6-106, and then to 8.5.7-043 (version for maintenance).
C360 is fully updated and antivirus is updating now.
Materials:
05-11-2016 05:16 AM
Great - thank you for the update - happy to hear all worked out for you!
-Robert
05-12-2016 11:35 PM
Sorry, i have one problem after update. There is no one report on overview page. It writes:"Data is currently unavailable".
Now i have used reinitialization of the reporting database. But this procedure lasts for almost 12 hours with the status:"Reseting reporting data......"
05-12-2016 11:50 PM
Hi!
What browser are you using? if you are using internet explorer please implement the following workaround:
From the webUI(GUI) > System Administration > General Settings > Override IE Compatibility Mode > set it as enable.
Regards,
Raed
05-13-2016 12:15 AM
I have tried from the Google Chrome and Internet Explorer. There is the same reaction.
Override IE Compatibility Mode set as enabled.
05-13-2016 05:55 AM
Could you provide me with ipcheck command from the CLI