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was rejected by receiving control & Receiving aborted by sender

Hi all,

    recently we deployed a DDoS cloud solution and we made the mail receiving host the ip of the cloud provider.

But no the incoming mails arrive with their IP and not the one who send the message (ex: and the receving Ironport ESA abort the communication.

The tracking tells the following:

Incoming connection (ICID 12387717) has sender_group: SUSPECTLIST, sender_ip: xx.xx.xx.xx and sbrs: None
07 Apr 2022 22:55:19 (GMT +02:00) Protocol SMTP interface Data 1 (IP xx.xx.xx.xx) on incoming connection (ICID 12387717) from sender IP Reverse DNS host verified no.
07 Apr 2022 22:55:19 (GMT +02:00) (ICID 12387717) ACCEPT sender group SUSPECTLIST match sbrs[none] SBRS None sender IP country XXXX

07 Apr 2022 22:55:20 (GMT +02:00) Incoming connection (ICID 12387717) successfully accepted TLS protocol TLSv1.2 cipher
07 Apr 2022 22:55:21 (GMT +02:00) Message 2219875 Sender Domain:
07 Apr 2022 22:55:21 (GMT +02:00) Start message 2219875 on incoming connection (ICID 12387717).
07 Apr 2022 22:55:21 (GMT +02:00) Message 2219875 enqueued on incoming connection (ICID 12387717) from
07 Apr 2022 22:55:21 (GMT +02:00) Message 2219875 direction: incoming
07 Apr 2022 22:55:21 (GMT +02:00) Message 2219875 on incoming connection (ICID 12387717) to was rejected by receiving control.
07 Apr 2022 22:55:21 (GMT +02:00) Message 2219875 aborted: Receiving aborted by sender

By you where is the problem? I really don't understand

1 Reply 1

Cisco Employee
Cisco Employee

"Rejected by receiving control" is throttling applied by ESA based on the mail flow policy tagged to SUSPECTLIST sender group.

If SBRS 'none' checkbox is enabled on this sendergroup, it is expected to match. If you trust the sender IP, you can create a different sender group with a different mail flow policy, add the sender IP into it so that the connections aren't throttled.


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