06-13-2017 08:08 AM
One of the email log has multiple MID's, could you please let me know the reason?
Solved! Go to Solution.
06-13-2017 08:27 AM
Hi,
An email may contain multiple recipients which splinters the email based on separate incoming mail policy.
Also an email may be re-writted to a new MID based on disclaimer being added, URL rewitten, etc.
Reviewing the message tracking details should show you the exact cause.
Thank You!
Libin Varghese
06-13-2017 08:27 AM
Hi,
An email may contain multiple recipients which splinters the email based on separate incoming mail policy.
Also an email may be re-writted to a new MID based on disclaimer being added, URL rewitten, etc.
Reviewing the message tracking details should show you the exact cause.
Thank You!
Libin Varghese
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