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Why an email log contains 2 MID's?

pbabu6001
Level 1
Level 1

One of the email log has multiple MID's, could you please let me know the reason?

1 Accepted Solution

Accepted Solutions

Libin Varghese
Cisco Employee
Cisco Employee

Hi,

An email may contain multiple recipients which splinters the email based on separate incoming mail policy.

Also an email may be re-writted to a new MID based on disclaimer being added, URL rewitten, etc.

Reviewing the message tracking details should show you the exact cause.

Thank You!

Libin Varghese

View solution in original post

1 Reply 1

Libin Varghese
Cisco Employee
Cisco Employee

Hi,

An email may contain multiple recipients which splinters the email based on separate incoming mail policy.

Also an email may be re-writted to a new MID based on disclaimer being added, URL rewitten, etc.

Reviewing the message tracking details should show you the exact cause.

Thank You!

Libin Varghese