Email Security

One of our end user has already added "pdaniel@executivetechnique.com" to the safelist, but still the email coming this sender quarantined. Please find the header of the email and suggest on why it was happened and how to resolve. Thank you! Receiv...

Hi support community, I recently bought image analysis license for ESA. I need you advise on the best practice to implement this feature. Kindly advise. Thanks.

Our ESA and SMA servers are receiving below Warning messages. Could you please let us know what does that mean? and how to resolve? NTP time step too large: 13668 days (server 10.142.2.60 ip 10.142.2.60) [manual intervention required] NTP time step ...

Hi all, i am going to setup a new ESA environment. Just for beginning the customer wants to have ONLY the reputational service and after a month activate (licensing is already full) other modules, antispam and antivirus. The question is: can i make 2...

Hi Everyone,I am facing a problem on Ironport ESA C360 (AsyncOS 8.5.6-092) that is most of the mails which are from gmail.com are being aborted and showing empty subject. Apart from that mails are from other domains are being received properly (only ...

All our emails are passing thru to the Ironport C370.  But when we test spam blocking, emailsecuritycheck.net.  We are still receiving spam mails.  And some of the email testing  sent to different parties like shellsoft mail.  They cannot receive the...

Hello, I have an ESA C370 in 7.5.1-102 and I need to upgrade it to 10.0.1-103 and an SMA M670 in 7.9.1-039 and I have to upgrade it 10.1.0-052. I know that i have to do a memory upgrade for the ESA but what about the upgrade path for the ESA and the...

Hi Team, We would like to know if there's a document on integration esa in aci. Appreciate your response.

Hi Support team, How to know Subject Alternative Name (SAN) of the SSL certificate of our IronPort server.

Hi , I have the following question t about the ESA Ironport licenses. Example: If a customer purchases 100 licenses ESA-ESI-LIC = for 12 months, which is  the minimum number of licenses to buy. Will it be possible after 6 months to increase them by 2...

Good day to all.  I am fork-lifting my perfectly running  (2) C160s to C190s as they are going EOS this year. The C160s are running 8.5.7 and the C190s came pre-loaded with 9.7.2 I know the C160s can't run anything above 8.5 and it seems like the C19...

We are having an issue with Masquerading.  Running 10.0.1.  I am trying to masquerade email coming from @nwagent.com to @nationwide.com.  I have this entry in the Masquerade table on the listener ( only one listener on the host ): @nwagent.com    @na...

Hi,Recently someone sent me a message that exceeds the limit of the attached file size (is configured at 10 MB). The problem is that the virtual ESA should generate a bounce message to the sender, but it's not doing this (Or I suppose this).  So Plea...

Hi all, We are planning to purchase ASA 5516-x with firepower service appliances. We are considering email security feature as well.  I really don't have clear idea on the Cloud based email security license (L-S-CES-ESI-LIC=) ? Is it to be installed...