Email Security

Occasionally, we have messages which are not processed out of the File Analysis quarantine. The messages are pending file analysis, but if we don't receive a response from the ThreatGrid cloud, then we have to manually process the messages. Is it pos...

Hi Team, I would like assistance with upgrading an Email Security solution version 8.5.7-043? We are trying to upgrade the hardware appliance from a C160 to a new C190 on my network. What steps will be need to accomplish setting up the C190 and inst...

Hi Team, Please let us know how to extract Spam Quarantined domains list on SMA/ESA. Thank you   

I have received a request from my client to extract domains list from which the emails are quarantined as marketing. We are using centralized management server (SMA). 

hi all, I'm trying to figure out the pipeline when ESA is getting bounce for none-existing user. The thing is that: - client from my domain (user1@domain.com) wants to send the email to user in different doman (lets call him imaginary@dest.com) - out...

Hi Team, We would like to know as of now we have Enforced TLS for 4200 domains on our C670 ESA, we will like to add more  600 domains shortly please let us know is its okay to add more domains, how the device will react. Thank you

Hi Team, We are having large no of hard bounce/soft bounce messages, we are aware of the hard bounce messages will be automatically deleted after 24 hours   and soft bounce will try to deliver messages after some intervals. but needs to know, if the...

Our ironport content filter started dropping external emails all of the sudden . It seems like some content filters update from cisco , Anyone experienced it ? GMT 14:00 is the time when it started .

Hello, When an attachment with a virus is found, the attachment is dropped (as configured). But the initial mail containing attachment is not sent to the “Virus” quarantine. I want the initial mail (with virus) being sent to the system created “viru...

Hi Team, We would like to know in DLP how to exclude the the pattern of telephone / mobile numbers?

Hi, Does anyone know the syntax for including a space within the subject header, I'm looking to target a string of chars followed by a space, have tried ALT-255 with no luck. many thanks, Sandy

Good afternoon, I'm wondering if the TLS and SSL Weak Encryption and SSLv3 Enabled vulnerabilities (POODLE-BLEED) apply to standard CISCO switches or it is just for CISCO Email Security Appliances. BR, B. C.