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No logs on QRADAR from AMP event stream

Vijay.Reddy
Level 1
Level 1

Hello all 

 

i have created an event stream and configured the queue on siem to collect events. i was able to verify that events are being collected using Ruby tool. 

Also on my eventcollector i was able to see communication with cisco AMP on tcpdump. 

 

 

However i do not see any logs on QRADAR siem.  

 

The error i see "No events received in 10 minutes. If Automatically Manage Event Stream is set to "No", the Queue Name might be invalid."

 

Any thoughts on this issue ? 

2 Replies 2

Tobias.S
Level 1
Level 1

Old post but will give it a try, did you solve this?

Matthew Franks
Cisco Employee
Cisco Employee

Considering the event stream was verified with another tool, this appears to be a configuration issue/error on the Qradar side. I'd suggest asking for their support if it is not working properly once the stream has been verified.

Thanks,

-Matt