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4
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What is the login URL for Cisco CSE?

JMTECH
Level 1
Level 1

What is the login URL for Cisco CSE?
I know, it seems like a silly question.  Hear me out:
I've been using:
https://console.amp.cisco.com/
When I login, using the above url, sometimes it takes me to Cisco CSE;
Sometimes it takes me to the Cisco Application Portal.

Not good.  How do I make it just take me to Cisco CSE?
Thank you.

2 Accepted Solutions

Accepted Solutions

JMTECH
Level 1
Level 1

Problem solved:
 - Login shows Secure Client Management links to "North America, Europe, APJC" up top.
 - If I click the top link:  I don't have any option.
 - If I click "North America" in the Applications section below, it does give me a "Secure Endpoint" option.
 - Clicking that takes me to Secure Endpoint.

Not the same as being able to login directly as prior, but at least I can get there.  Also, logging in with this link instead, will take me directly to the Secure Endpoint dashboard:
https://console.amp.cisco.com/dashboard

Thank you to Keitha and Ken for your input.

View solution in original post

Matthew Franks
Cisco Employee
Cisco Employee

We investigated this issue and believe we discovered the problem and resolved it. Please let us know if it is working as expected now.

Thanks,

Matt

View solution in original post

11 Replies 11

keitha
Level 1
Level 1

I've always used https://amp.cisco.com

Thanks.  Keitha.  https://amp.cisco.com   is taking me to the Cisco Application Portal, as well.  But I appreciate the additional URL to try.

I feel like that is new today... they have moved the login to Security Cloud, but I feel like its getring lost and not redirecting back to CSE.

If it happens tomorrow I would raise a case.

Thanks for the feedback.  https://console.amp.cisco.com/   Got me to CSE at noon.   But all afternoon it just takes me to "Application Portal".   And, because this has happened often and randomly (over the past year), maybe a case is the best option.  

JMTECH
Level 1
Level 1

As of this morning, CSE is accessible via the same URL.  Again, odd that this is unpredictable.  I will test it again this afternoon and see if it revers to the Application Portal.  But, as it stands, Ken's reply may have been the reason.  (Although, not a great practice to redirect your services to a completely different location on the fly.  Just sayin'.)   

JMTECH
Level 1
Level 1

30 minutes later, it sends me back to the application portal.  Opening a ticket.

 

JMTECH
Level 1
Level 1

Problem solved:
 - Login shows Secure Client Management links to "North America, Europe, APJC" up top.
 - If I click the top link:  I don't have any option.
 - If I click "North America" in the Applications section below, it does give me a "Secure Endpoint" option.
 - Clicking that takes me to Secure Endpoint.

Not the same as being able to login directly as prior, but at least I can get there.  Also, logging in with this link instead, will take me directly to the Secure Endpoint dashboard:
https://console.amp.cisco.com/dashboard

Thank you to Keitha and Ken for your input.

Bunged
Level 1
Level 1

It's the same for me. I used to use a bookmark to go directly to https://console.eu.amp.cisco.com/, but for the last few days I have been occasionally redirected to https://apps.security.cisco.com/overview instead.

@JMTECH's solution was only a partial solution for me. It's working for now, but after a few logins it goes back to the above behaviour.

Matthew Franks
Cisco Employee
Cisco Employee

We investigated this issue and believe we discovered the problem and resolved it. Please let us know if it is working as expected now.

Thanks,

Matt

I was able to get to the CSE console using:  https://console.amp.cisco.com/

I will continue to use that link and update is it reverts to the application portal.
Thank you!  Much appreciated!