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If my Meraki firewall blocking a site?

bharrison2
Level 1
Level 1

Website OneAmerica.com takes a long time (45 secoinds) to load. Using Chrome developer tools we determined that it is sending a request to cdnfonts.com and the connection times out after 45 seconds. We can not find anything in logs related to that. This only happens when connected to our company network. It happens on all devices whether wired or Wi-Fi. My iPhone has this issue is I am connected to the company Wi-Fi, but not if on cell data or my Wi-Fi at home. So it must be the company network.

Any idea on the next steps to troubleshoot this? 

If there is a better group to post this question to, let me know. Thanks

2 Replies 2

balaji.bandi
Hall of Fame
Hall of Fame

we have never seen this issue -

as per talos the site is ok.

do you have content filter enabled on Meraki ?  Try troubleshoot using content filtering - see you can make whitelisted.

 

https://documentation.meraki.com/MX/Content_Filtering_and_Threat_Protection/Content_Filtering/Content_Filtering_Troubleshooting

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We did whitelist the site. We have content filtering enabled, but there is nothing in the logs that this site is being blocked.