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Cisco IR1101-k9 can't enable iox

giulio-villani
Level 1
Level 1

Hi,

I am working on IR1101-k9 and this is what i see in the web configuration pannel for IOX app:

giuliovillani_0-1715182185186.png

analysing the web server logs I see the message below:

 

2024/05/08 14:54:18.933 {nginx_R0-0}{1}: [ngx_core] [22995]: UUID: 0, ra: 0, TID: 0 (ERR): [23001] 2024/05/08 16:54:18 [error] 23001#0: *96 connect() failed (111: Connection refused) while connecting to upstream, client: 192.168.100.23, server: , request: "GET /iox/login HTTP/1.1", upstream: "http://127.0.0.1:8098/iox/login", host: "192.168.100.10", referrer: "https://192.168.100.10/webui/"
2024/05/08 14:54:18.933 {nginx_R0-0}{1}: [ngx_core] [22995]: UUID: 0, ra: 0, TID: 0 (note): [23001] [access_log] 192.168.100.23 - - [08/May/2024:16:54:18 +0200] "GET /iox/login HTTP/1.1" 502 537 "https://192.168.100.10/webui/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0"
2024/05/08 14:54:18.941 {nginx_R0-0}{1}: [ngx_core] [22995]: UUID: 0, ra: 0, TID: 0 (ERR): [23001] 2024/05/08 16:54:18 [error] 23001#0: *96 open() "/tmp/rp/chasfs/pman/sw_iox_service/wui-iox" failed (2: No such file or directory), client: 192.168.100.23, server: , request: "GET /webui/start/tmp/rp/chasfs/pman/sw_iox_service/wui-iox HTTP/1.1", host: "192.168.100.10", referrer: "https://192.168.100.10/webui/"

 

I have just performed the firmware update but nothing;

any suggestion  in order to fix this issue?

thanks iin advance

 

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