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Add comment programmatically

Jonas Söderbjer
Beginner
Beginner

Hi.

Is there a way to add comments programmatically?

I could have CA Service Desk run the addComment webservice but I´d rather solve this internally.

I´m sending a webservice request to CA Service Desk and want to add a response string to "User Comments".

/Jonas

1 Reply 1

lim.park01
Beginner
Beginner

Can you add the add-comments message using the inbound response transformation? I think this will add it to the "System History" though, rather than "User Comments".

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