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To create a delayed task by using a service form:
1. Click the Form tab for the service, and then identify dictionary field that will hold the data (for example, NewHire.StartDate). The field’s data type can be either Date or Date and Time. If no such field exists in the included form components you will need to add the field to one of the Dictionaries used in the forms.
2. Click the Plan tab for the service, and then identify or create the task that you want to delay.
3. On the General subtab for the task, check Allow a scheduled start date.
4. In the Form data for start date field, enter the name of the dictionary field you want to use to hold the date and time of the starting-point for the task. This is the same field you identified in Step 1. Use the following syntax:
a. Data.dictionary.field for a field from a dictionary in the service’s form components.
b. ParentData.dictionary.field for a field from one of the parent service’s dictionaries (in the case of a bundled service).
5. If required, go to the Active Form Component for the dictionary field identified in the first step, and set the appropriate dictionary permissions and HTML representation for the field to be used. Note that, because the system schedules all delivery plan tasks after the authorization phase finishes, changes made to this field during Service Delivery do not affect the starting-point of the delayed task.
To create a delayed task by using a fixed date and time:
1. Click the Plan tab for the service, and then identify or create the task that you want to delay.
2. On the General subtab for the task, check Allow a scheduled start date.
3. In the Form data for start date field, enter a date and time in the following format:
"YYYY-MM-DD HH:MM" such as "2006-12-23 13:30" (The quotes are required.) HH is in 24-hour time, GMT. For example, this task will begin on December 23 at 1:30 PM GMT.
