08-19-2013 08:30 AM - edited 03-01-2019 09:03 AM
Hello All, again.
Is there documentation on how to go from demo to permanent?
I have my permanent license keys, files. I just feel that I should have support on the phone when I do this.
Just in case every thing doesnot come back online.
Also... should I delete the other package files and there folders first?
Like I'm thinking that I should clean up the system and only have what we really use, then apply the license.
Any doc to follow would be great.
Thanks
Mike.
Solved! Go to Solution.
08-21-2013 12:45 PM
It is pretty straight forward in 5.3.1
using the Activities... Register License...then Click Load License Button to load the license file supplied to you
You should have been given a file (5.3.1 is file based, 6.x is a code)
After loading a license file, information about your license should be displayed in the dialog / grid
Make sure it matches what you own / using for that environment
Key items
Master License for Machine <-- make sure it matches
Expiration: No expiration or some date if that is expected
Clients: # of clients you expect to connect at one time
Options <-- Make sure you have all the options you should like Fault Tolerance, Transporter, etc
If you have a demo key that is valid for this week you could switch back if you ran into problems.
Adapters may have different procedures I believe there are adapter guides for each adapter (we only use the basics)
I think generically you just need to stop drop start the master services
Marc
08-19-2013 11:54 AM
Based on your other questions, you're running 5.3 which manages licenses a bit differently than 6.X.
I'd open a case with support.
08-21-2013 12:45 PM
It is pretty straight forward in 5.3.1
using the Activities... Register License...then Click Load License Button to load the license file supplied to you
You should have been given a file (5.3.1 is file based, 6.x is a code)
After loading a license file, information about your license should be displayed in the dialog / grid
Make sure it matches what you own / using for that environment
Key items
Master License for Machine <-- make sure it matches
Expiration: No expiration or some date if that is expected
Clients: # of clients you expect to connect at one time
Options <-- Make sure you have all the options you should like Fault Tolerance, Transporter, etc
If you have a demo key that is valid for this week you could switch back if you ran into problems.
Adapters may have different procedures I believe there are adapter guides for each adapter (we only use the basics)
I think generically you just need to stop drop start the master services
Marc
08-21-2013 01:47 PM
Thanks for this Marc. I'll be trying it this weekend. I'll post how it went.
mike
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