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Carol Kelpin

document to install Tidal agent on windows 2003 cluster

I had a document for this at one time, I can't find it with systems turnover going on....does anyone know or have docuement to sent for TES 5.3.1, to install a 3.0 windows agent on a 2003 clustered server for failover of the Tidal Agent?


Configuring a Cluster to Run the Windows Agent

The Agent for Windows can run in a Windows cluster environment. A cluster

environment is defined as multiple machines working together as one system. The cluster

environment provides a level of redundancy so that if one of the machines in the cluster

fails, another machine is available to replace the failed component.

The following instructions describe how to configure a two node cluster environment to

run the Windows agent offered by Scheduler.


Before installing the Tidal Agent for Windows on the nodes of a cluster, you must first

complete and/or verify the following on each node:

Verify that the systems on each node are identical

Verify that the agent machines in each node meet the hardware and software

requirements specified in the Installing the Agent for Windows chapter of the

Installation and Configuration Guide for Scheduler.

Verify that the user installing the Windows agent has the specified user rights

including access to the registry on each machine.

Verify that the cluster group has the following resouce types:

Network name

IP address

Physical disk

Configuring the Agents for a Cluster

During configuration, you should complete a step on a machine and then go around to the

other machines in the cluster and do the same step. When that step has been performed on

each machine in the cluster, return to the first machine and do the next step and then

again do that step on the other machines in the cluster, and return to the first machine and

do the next step, etc.

An agent instance must exist on every node in the cluster before it can be configured to

run as a cluster. This means that if you add a third agent instance to a machine, before you

configure that instance, go to all of the other machines in the cluster and add a third


To configure the agents:



Install the Agent for Windows on the first cluster node.

Verify that the cluster works correctly.

Check that the cluster software is installed and configured correctly by forcing a

failure on a server. Be sure that a failover to another server occurs as intended and

that control can be returned to the server that failed. Your Windows Cluster

Administrator should help you with this.

Be sure to install the agent to a non

clustered physical disk on the local machine

using the default directory path during installation.


Stop the agent if it is running.


An agent instance must exist on every node in the cluster before it can be configured

to run as a cluster. If you are adding an agent instance, add the agent instance to a

machine. See

“Installing the Agent for Windows”

. Go to each of the other nodes in

the cluster and add that same instance.

Once each of the nodes on the cluster have the same agent instance on it, you can edit

the agent instance to configure it for the cluster.


From the Start menu button, select

Programs>TIDAL Software>Agent>Instance


to display the Agent Instance Manager.

Figure 25

Agent Instance Manager


Select the first agent instance and click the Edit

button to display the Agent Instance

Manager’s configuration screen.

Figure 26

Adding an Agent Instance


You must install the agent on the same disk drive letter on each cluster node.

For example, if you install the agent on the C drive of one node, the agent must

be installed on the C drive of the other nodes also.


If this agent instance is on a node that is configured for a cluster with an existing

agent service, the

Run on a cluster group

option is available. If the node is not part

of a cluster than this option is unavailable. You cannot proceed any further without

verifying with your Windows Cluster Administrator that the node is correctly

configured as a member of the cluster.










When each agent instance on each node is configured properly, start each clustered

agent instance from its active node using Scheduler’s Service Control Manager.

Starting the agent instance in the Service Control Manager automatically starts the

agent resource in the Windows Cluster Administrator.

Go to each node and repeat this procedure for each agent instance.

In the Cluster Nodes

field, select which node this agent instance is on. When the

fields are completed, click the

In the Work Directory

field, enter the pathname to the work directory that was

created for the cluster group.

In the Physical Disk

field, select the disk that the agent instance resides on. All the

disks that were created on all of the cluster groups are listed. Be sure to select a disk

that exists on the cluster group you selected.

In the Cluster Group

field, select which cluster group that this agent instance

belongs to.

Select the Run on a cluster group

option to expand the screen to display the cluster

configuration fields.

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