Solved: Failed to connect to VMware web service: Invalid keystore

pierreprost · ‎10-02-2012

Hi,

We have a CPO 2.3.1 that refuses to connect to vCenter (see log extract at the end of the post).

We recently changed our vCenter server (part of an update to 5.1).

We tried following workarounds:

remove and add all platform elements from the portal using SE services
re import automation packs (the 4 from the Starter Edition v2.3.1.38)
re set the keystore password

No change at all...

Would you have a clue on how to correct that?

Thank you.

Regards,

Pierre

||235|2012/10/02 15:46:21.667|6072||||WCF: <TraceRecord xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord" Severity="Error"><TraceIdentifier>http://msdn.microsoft.com/en-US/library/System.ServiceModel.Diagnostics.TraceHandledException.aspx</TraceIdentifier><Description>Handling an exception.</Description><AppDomain>Tidal.Automation.Server.exe</AppDomain><Exception><ExceptionType>Tidal.Scheduler.Common.Communications.CommunicationException, Tidal.Scheduler.Common, Version=2.3.0.0, Culture=neutral, PublicKeyToken=fba593b23cf207cd</ExceptionType><Message>The attempt to connect to (VMware vCenter Server (603)@VMware vCenter Server (603)) has failed due to following error: Failed to connect to VMware web service: Invalid keystore.</Message><StackTrace> at Tidal.Automation.Server.JavaAdapterBase.PerformServerAssistedOperation(ServerAssistedOperation operation, TargetConfiguration target, RuntimeUserConfiguration runtimeUser)

at Tidal.Automation.Server.JavaAdapterBase.PerformServerAssistedOperation(ServerAssistedOperation operation)

at Tidal.Automation.Engine.Core.Adapter.SuspendableAdapter.&lt;&gt;c__DisplayClass1c.&lt;PerformServerAssistedOperation&gt;b__1b(IAdapter adapter)

at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action, Boolean haltingAction, Int32 remainingRetries)

at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action, Boolean haltingAction)

at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action)

at Tidal.Automation.Engine.Core.Adapter.SuspendableAdapter.PerformServerAssistedOperation(ServerAssistedOperation operation)

at Tidal.Automation.Engine.Core.AdapterSystem.PerformServerAssistedOperation(ServerAssistedOperation operation)

at Tidal.Automation.Server.WebService.AdapterService.PerformServerAssistedOperation(ServerAssistedOperation operation)

at SyncInvokePerformServerAssistedOperation(Object , Object[] , Object[] )

at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]&amp; outputs)

at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc&amp; rpc)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc&amp; rpc)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc&amp; rpc)

at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)</StackTrace><ExceptionString>Tidal.Scheduler.Common.Communications.CommunicationException: The attempt to connect to (VMware vCenter Server (603)@VMware vCenter Server (603)) has failed due to following error: Failed to connect to VMware web service: Invalid keystore.

at Tidal.Automation.Server.JavaAdapterBase.PerformServerAssistedOperation(ServerAssistedOperation operation, TargetConfiguration target, RuntimeUserConfiguration runtimeUser)