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How do you rebuild the Cache database?

Deirdre Clark
Beginner
Beginner

What are the steps to rebuild the Cache database?  Thanks!                  

1 Reply 1

The right answer is to log a case with Cisco support to get official steps.

What we do here (an Oracle DB):

- bring down CM

- make an export of TES schema (optional)

- run the clearcache.sql script (in the ../cache/tes6.0.0.0/cachesql.zip) to drop schema objects.

- verify that sql ran correctly and scheme is indeed empty

- restart the CM - in our case it takes 2 - 2.5 hrs for cache to be rebuilt (the secondary sync completed to show up)

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