11-17-2011 05:45 PM
Original post by Joseph McConnell
10:22am, May 28
Does anyone have a good method of offering optional software along with a PC? I have different service delivery steps for PCs and software, so I'll need them to be separate services. I also don't think I can offer it in a bundle because not all PC requests will require additional software (thought I could be wrong here).
I need the service requests to be tied somehow so that those working in service delivery have a simple way of knowing they need to load X software before sending out the PC.
11-17-2011 05:45 PM
we've just had the same request from the business. I would love to hear anyone's solution.
11-17-2011 05:45 PM
I'm trying to do this for software and hardware requests that should go on new PC that are being requested. So I'm commenting in hopes it gets bumped to the top of a list.
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