Orphaned job is not found

[mlr_1126_]

Orphaned job and job id searched for but unable to locate in job activity, now all proceeding jobs are deferred status.

Please help! need to get job running asap!

[Dinesh Sankaranarayanan]

Is it possible, it was part of yesterday's schedule, and may be you are searching today's ?

Which version of TES are you on ?

[mlr_1126_]

Hi Dinesh

The orphaned job was on 3/31 ; TES 6.2.1.38

I can see in the history of the job the Job No. Date and status

I also cannot find job id from 4/2

attached is the history of the job and the dates with issues

[Dinesh Sankaranarayanan]

What is the system configuration setting for job history retention ? Is it more than 7 days ?

[mlr_1126_]

Job History Retention (in days) 30. So yes more than 7 days.

[Derrick Au]

Hi mlr_1126,

How many days your unfinished jobs are set to carryover?

If the job is owned/viewable/modifiable by you, then you should be able to simply pan back on 3/31 and do a filtered search on that jobrun ID. If you are a super user, you should be able to view all jobs. But if you're not AND job is owned by someone/group that you are not a member of, then you might not be able to view it.

BR,

Derrick Au

[Brian Dickens]

Are you able to use the command line client to query? If so you could do the following:

a) sacmd status -i 7968

this will confirm that you can see the status of the job and that it's te right job. you'll get "orphaned" returned.

b) sacmd jobset -i 7968 -s "Completed Normally"

Remember that in Tidal 6 you need to add in authentication to the Client Manager. I left it out to make the command easier to read but would look like "sacmd -cmdspurl <dsp url> -user <username> -pass <password> <command>"

If you can't set from orphaned directly to completed normally, you may need to cancel it first. (sacmd jobcancel 7968), but this may not be necessary. try setting to normal completion first.