Proactive monitoring of failed processes

[David Mitchell]

Hi there,

We have a requirement to generate an alert in an external system when a process fails. I understand how to work with failures at an activity level using result handlers and I can execute a custom failure alert process in each activity, however, I would like to trigger this custom process at the process level, not the activity level as it is not feasible to configure the result handler for every single activity of every process. Is this sort of technique possible? Within CPO is there there some way of monitoring for failed processes?

Thanks in advance for any guidance!

Dave

[Tuan Tran · Accepted solution]

There is a "Process Failed" trigger that you can use to monitor for failed process instances.

[David Mitchell]

Brilliant thanks.