Unable to start CPO service

[vigneswaram]

Hi Team,

I have installed CPO 3.0.0. And I apply some patches related to CPO (like 3.0.2). After applying patches when i try to start the CPO service it is saying that "Windows could not start the Cisco Process Orchestrator service on Local Computer. Error:1067 The process terminated unexpectedly".

Could you please provide the steps to start CPO service. Please find the attached screen shot for reference.

Regards,

Vignesh.

[Shaun Roberts]

You need to run the diagnostic utility and then look at the .INIT logs to see what it is crashing on startup. I also suggest opening a TAC case if it's not a really easy error to understand in the logs.

[Tuan Tran]

3.0.2 is an maintenance release, rather than a Patch.  This release has many patches.  You may want to apply those patches.  I see one of the patches (Patch15) addresses the issue "CPO Server service does not start"