10-17-2023 12:57 AM
Hello,
I have a cisco 7421 (non-3pcc version) and I am trying to connect it to my 3cx instance. I have the tftp server setup with the config file and I can see the request being made on tcpdump, but the phone report TFTP timeout on the file.
I also see the phone requesting ITLSEP<mac>.tlv and ITLFile.tlv. There is also a message "No Trust List installed"
Any help greatly appreciated, thanks
10-17-2023 01:15 AM
A known working SEPmacaddress.cnf.xml template can be found HERE.
10-17-2023 02:23 AM
Hi Leo,
Thanks for your speedy reply. I have taken that xml file and changed the ip address and such. I am still getting the TFTP Timeout message on the phone. But my logs show that it has indeed requested the files, and when I check using bash tftp then requesting the file it is available. With the ITLSEP<mac>.tlv and CTLSEP<mac>.tlv files; are these not needed? I do not have those but it seems to request them. Phone is stuck on "Registration in progress"
Cheers!
10-17-2023 02:29 AM
TLV files are not important to the integration of the phone to 3CX.
The mandatory files are:
1. SEPmacaddress.cnf.xml
2. Dial Plan
3. Phone firmware
10-17-2023 02:45 AM - last edited on 10-17-2023 04:02 AM by rupeshah
Apologies, I'm a complete novice.
My dialplan is just this;
What firmware do I need? Thanks!
MY SEP file "
"
10-17-2023 03:50 AM
(Please remove the username & password.)
10-17-2023 03:55 AM
Thanks,
I put in a fake password for testing anyway. Still can't get this damm thing to work...
10-17-2023 10:29 PM
Is the phone getting a valid IP address?
If it can, put the phone's IP address into a browser.
go to Device Logs > Status Messages.
What is error messages are there?
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