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8900 series phones

tkavithas87
Level 1
Level 1

Which CME version supports 8900 series video ip phones?

thanks

kavi

1 Accepted Solution

Accepted Solutions

Hi Kavi,

Here is the data sheet for the 8961 IP Phone:

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps10451/ps10511/data_sheet_c78-565397.html

It supports SIP protocol only for signaling and H.264 for video. It also clearly states that this model is supported on

CME 8.6 or later.

Since this model supports only SIP protocol, you would not see the type 8961 as an available option under ephone nor will you find the load 8961 option under telephony-service. If you configure the following, you would be able to see load 8961 as an option:

R2(config)#voice register global

R2(config-register-global)#

R2(config-register-global)#mode cme

R2(config-register-global)#load ?

  3911       Select the firmware load file for 3911

  3951       Select the firmware load file for 3951

  7905       Select the firmware load file for 7905

  7906       Select the firmware load file for TNP 7906 phone

  7911       Select the firmware load file for TNP 7911 phone

  7912       Select the firmware load file for 7912

  7941       Select the firmware load file for TNP 7941 phones

  7941GE     Select the firmware load file for TNP 7941GE phones

  7942       Select the firmware load file for TNP 7942 phones

  7945       Select the firmware load file for TNP 7945 phones

  7960-7940  Select the firmware load file for Telecaster 7960 & 7940 phones

  7961       Select the firmware load file for TNP 7961 phones

  7961GE     Select the firmware load file for TNP 7961GE phones

  7962       Select the firmware load file for TNP 7962 phones

  7965       Select the firmware load file for TNP 7965 phones

  7970       Select the firmware load file for TNP 7970 phones

  7971       Select the firmware load file for TNP 7971 phones

  7975       Select the firmware load file for TNP 7975 phones

  8961       Select the firmware load file for RT 8961 phones

  9951       Select the firmware load file for RT 9951 phones

  9971       Select the firmware load file for RT 9971 phones

  ATA        Select the firmware load file for ATA

R2(config-register-global)#load

Here is a general doc which talks about configuring CME for SIP protocol:

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_example09186a00808f33eb.shtml

HTH.

Regards,

Harmit.

View solution in original post

9 Replies 9

kevinmpotts
Level 1
Level 1

I know that 8.6 does if that helps you out.

Sent from Cisco Technical Support iPhone App

WE have the CME version 8.6.but It doesnt support.

Jaime Valencia
Cisco Employee
Cisco Employee

Just search cco for cme compatibility and you'll get the compatibility tables which have such info

Sent from Cisco Technical Support iPad App

HTH

java

if this helps, please rate

I found the supported phone models using the following link

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme88spc.html

In this document says CME 8.6 suppots phone 8961.but It doesnt support for the CME I have.What could be the reason?any licenses need to install?

2921#show tel

2921#show telephony-service

CONFIG (Version=8.6)

=====================

Version 8.6

Max phoneload sccp version 17

Max dspfarm sccp version 18

Cisco Unified Communications Manager Express

For on-line documentation please see:

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_serie                                                                                        s_home.html

protocol mode default

ip source-address 192.168.254.240 port 2000

ip qos dscp:

ef (the MS 6 bits, 46, in ToS, 0xB8) for media

cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal

af41 (the MS 6 bits, 34, in ToS, 0x88) for video

default (the MS 6 bits, 0, in ToS, 0x0) for serviceservice directed-pickup

max-ephones 2

max-dn 10

max-conferences 8 gain -6

dspfarm units 0

dspfarm transcode sessions 0

conference software

privacy

2921(config)#ephone 1

2921(config-ephone)#typ

2921(config-ephone)#type ?

  12SP    12SP+ and 30VIP phones

  6901    Cisco IP Phone 6901

  6911    Cisco IP Phone 6911

  6921    Cisco IP Phone 6921

  6941    Cisco IP Phone 6941

  6961    Cisco IP Phone 6961

  7902    Cisco IP Phone 7902

  7905    Cisco IP Phone 7905

  7906    Cisco IP Phone 7906

  7910    Cisco IP Phone 7910

  7911    Cisco IP Phone 7911

  7912    Cisco IP Phone 7912

  7920    Cisco IP Phone 7920

  7921    Cisco IP Phone 7921

  7925    Cisco IP Phone 7925

  7926    Cisco IP Phone 7926

  7931    Cisco IP Phone 7931

  7935    Cisco IP Conference Station 7935

  7936    Cisco IP Phone 7936

  7937    Cisco IP Conference Station 7937

  7940    Cisco IP Phone 7940

  7941    Cisco IP Phone 7941

  7941GE  Cisco IP Phone 7941GE

  7942    Cisco IP Phone 7942

  7945    Cisco IP Phone 7945

  7960    Cisco IP Phone 7960

  7961    Cisco IP Phone 7961

  7961GE  Cisco IP Phone 7961GE

  7962    Cisco IP Phone 7962

  7965    Cisco IP Phone 7965

  7970    Cisco IP Phone 7970

  7971    Cisco IP Phone 7971

  7975    Cisco IP Phone 7975

  7985    Cisco IP Phone 7985

  CIPC    Cisco IP Communicator

  IP-STE  SCCP IP STE

  anl     SCCP Gateway (AN)

  ata     ATA  phone emulation for analog phone

  bri     SCCP Gateway (BR)

thanks

kavi

Hi Kavi,

Happy New Year!

Can you please post the show version output from this CME?

Regards,

Harmit.

Thanks Harmit,

Wish you the same.

Following is the show version output

2921#show version

Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M4, REL                                                                                        EASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Tue 20-Mar-12 18:57 by prod_rel_team

ROM: System Bootstrap, Version 15.0(1r)M15, RELEASE SOFTWARE (fc1)

2921 uptime is 2 days, 21 hours, 16 minutes

System returned to ROM by reload at 16:43:21 sg Mon Dec 31 2012

System restarted at 16:44:41 sg Mon Dec 31 2012

System image file is "flash0:c2900-universalk9-mz.SPA.151-4.M4.bin"

Last reload type: Normal Reload

Last reload reason: Reload Command

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco CISCO2921/K9 (revision 1.0) with 487424K/36864K bytes of memory.

Processor board ID FGL1636147P

3 Gigabit Ethernet interfaces

1 terminal line

1 Virtual Private Network (VPN) Module

DRAM configuration is 64 bits wide with parity enabled.

255K bytes of non-volatile configuration memory.

250880K bytes of ATA System CompactFlash 0 (Read/Write)

License Info:

License UDI:

-------------------------------------------------

Device#   PID                   SN

-------------------------------------------------

*0        CISCO2921/K9          FGL1636147P

Technology Package License Information for Module:'c2900'

-----------------------------------------------------------------

Technology    Technology-package           Technology-package

              Current       Type           Next reboot

------------------------------------------------------------------

ipbase        ipbasek9      Permanent      ipbasek9

security      securityk9    Evaluation     securityk9

uc            uck9          Evaluation     uck9

data          None          None           None

Configuration register is 0x2102

Hi Kavi,

Here is the data sheet for the 8961 IP Phone:

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps10451/ps10511/data_sheet_c78-565397.html

It supports SIP protocol only for signaling and H.264 for video. It also clearly states that this model is supported on

CME 8.6 or later.

Since this model supports only SIP protocol, you would not see the type 8961 as an available option under ephone nor will you find the load 8961 option under telephony-service. If you configure the following, you would be able to see load 8961 as an option:

R2(config)#voice register global

R2(config-register-global)#

R2(config-register-global)#mode cme

R2(config-register-global)#load ?

  3911       Select the firmware load file for 3911

  3951       Select the firmware load file for 3951

  7905       Select the firmware load file for 7905

  7906       Select the firmware load file for TNP 7906 phone

  7911       Select the firmware load file for TNP 7911 phone

  7912       Select the firmware load file for 7912

  7941       Select the firmware load file for TNP 7941 phones

  7941GE     Select the firmware load file for TNP 7941GE phones

  7942       Select the firmware load file for TNP 7942 phones

  7945       Select the firmware load file for TNP 7945 phones

  7960-7940  Select the firmware load file for Telecaster 7960 & 7940 phones

  7961       Select the firmware load file for TNP 7961 phones

  7961GE     Select the firmware load file for TNP 7961GE phones

  7962       Select the firmware load file for TNP 7962 phones

  7965       Select the firmware load file for TNP 7965 phones

  7970       Select the firmware load file for TNP 7970 phones

  7971       Select the firmware load file for TNP 7971 phones

  7975       Select the firmware load file for TNP 7975 phones

  8961       Select the firmware load file for RT 8961 phones

  9951       Select the firmware load file for RT 9951 phones

  9971       Select the firmware load file for RT 9971 phones

  ATA        Select the firmware load file for ATA

R2(config-register-global)#load

Here is a general doc which talks about configuring CME for SIP protocol:

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_example09186a00808f33eb.shtml

HTH.

Regards,

Harmit.

Thanks Harmit.

Anytime my friend :-)

Regards,

Harmit.