8945 recording audio and video

[Guilherme Lonardoni]

Hi all,

I have a third party solution for recording calls, (SIP Trunking and BIB enabled in phones) but when I try recording a device type 8945, only audio is send to Recording Server.

Somebody knows how is H.264 is sent to Recording Server or how its works in recording environment in a CUCM topology !! I´m search all cisco documentations and ready all Features and Services guides, but nothing about H.264 !!!

Thanks and regards.

[Harmit Singh]

Hi Guilherme,

AFAIK, video recording is not possible at this time and is on the roadmap (CUCM 9.5 tentatively).

HTH.

Regards,

Harmit.

[Guilherme Lonardoni]

Hi Harmit,

Thanks for your reply.

Do you know if have another method to do this video recording? Something like Cisco MediaSense or another third party application approved by Cisco ?

Thanks and Regards.

[Harmit Singh]

Hi Guiherme,

Yes, mediasense can do this as per SRND:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/contactc.html#wp1082700

Though I've never tested how it works, it appears it should do the trick for video recording.

HTH.

Regards,

Harmit.