Activity on Hunt Groups and Pilot Points

[tom]

Guys:

CM 6.1.4 with Unity 5.x

Does anyone have an idea how I can measure activity on hunt groups/PP besides running an (ISI Infortel reports) on all the extensions in the HG/PP?

I am interested in finding out which HG/PP are used and how much.

Thanks, Tom

[gogasca]

Hi Tom,

You can use CAR, CDR reports