10-12-2009 12:12 PM - edited 03-15-2019 08:02 PM
Hi,
I am trying to create a new ext and then add it to an existing phone.
UC520
I have been able to add the ext and set the fwd to the existing ext (Phone).
If you call internally it works fine.
If you call from outside the AA says "You have entered an invalid phone number"..
What am I doing wrong?
10-14-2009 05:25 AM
Check the COR. It may be set to not allow calls coming from a certain origination.
10-14-2009 07:32 AM
Hi,
Thank you for your response however I ran into another issue.
I was able to add an extension via the CUC(Cisco Unified Communications Express) and assign it to a user. The CCA (Cisco Small Business Pro Configuration Assistant) did not like this at all. When I opened it up (Trunks/Voice) I received a warning and it would not allow me to continue until I deleted the ext. I added.
So to get down to the basics, is it possible to add an ext without a device?
Can this be done in the GUI or does it need to be at the command level?
10-14-2009 09:08 AM
To start... I HATE the CCA. It throws erros when there is no reason to. I think the thought is that it was designed for the rookie or newb, so it wants to throw an error to make sure that you didnt forget anything. I ran into this problem as well, so i configured the ext in the CLI, this works fine. 80% of my configurations are from CLI, very little is done from CCA, mainly auto attendant stuff, its now easier to configure call flows. If you can, and are familiar enough with it, try to stick to CLI. CCA will cry about it, but it works fine
10-14-2009 09:27 AM
I feel you!
I am just starting to work with the CLI.
Do you have any advice on adding the ext via CLI?
10-14-2009 09:48 AM
Here is a sample snippet:
ephone-dn 1 dual-line
number 1234
name Example
call-forward busy 1000 *** this is the voicemail pilot
call-forward noan 1000 timeout 12
If you are using CME version 4.3 or higher, and you have an extension that is shared amongst many users, you may find it helpful to use octo-lines rather than dual-line
To add the extension to a phone:
ephone 1 *** number do not need to correspond
username "userID" password 12345
mac-address FFFF.FFFF.FFFF
type 7960
button 1:1 *first button:number corresponding to ephone-dn to assign to it
Hope this helps
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