Adding on a Call Manager SIP devices from other manufacturers

[Safwane Madjeri]

Hello my name is Safwane Madjeri

Actually i am trying to add a sip device (IP Intercom 1-button audio kit made by castel) on our callmanager (System version: 11.0.1.22900-14)

I follow the doc available here : http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/bccm-712-cm/b09sip3p.html

The device do not register and on the web interface of the device  :

With password : ERROR 403 : Forbidenn Client

With Password : Error 406 Not Acceptable Request

If someone have an idea to help me

 Thank you very much

[Jaime Valencia]

Have you associated your device to a user and does it have a DN assigned?

I can't tell you how to configure the actual device, that changes depending on the device model, but you can look at CUCM traces to see if you're sending the info in the right place for the registration.

[Safwane Madjeri]

Hello Jaime,

Thank you for your reply. yes I created my end user on CUCM et assign him a DN.

I created a a new Phone Security Profiles Third party SIP device Basic and enabled Digest Authentication

When I added my new device sip, I gave him the secure profile on the Protocol Specific Information section> device Security profile
I also assigned it the end user

And on the device configuration at the digest user Protocol Specific Information put the Digest User

[Safwane Madjeri]

Ok, I finaly find the solution :

If the third-party phone that is running SIP does not support an authorization ID (digest user)

The end user and the DN must be same.

I created a new end user 6778 and it match the DN 6778

I follow : http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_0_1/ccmcfg/CUCM_BK_CDF59AFB_00_admin-guide-90/CUCM_BK_CDF59AFB_00_admin-guide_appendix_01100111.pdf

Before I have associated an existing user (active directory) with the DN and i got on cucm rejected and on the sip device error 406

:)