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Attendant Console occasionally looses status of phones

jjoseph01
Level 3
Level 3

‎10-31-2008 09:35 AM - edited ‎03-15-2019 02:17 PM

I have another problem with the attendant console occasionally loosing the status of the phones in the console. It will just show ??? instead of the other icons for on the phone, etc. Anyone run into this? I can reset the service that affects this, but Id rather not have to go reset the service everytime this happens. Id rather just fix it. Any ideas on this?

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0 Helpful
4 Replies 4

tbentley
Level 1
Level 1

‎10-31-2008 11:29 AM

i had the same problem i reinstalled java and the problem went away

jjoseph01
Level 3
Level 3
In response to tbentley

‎10-31-2008 11:34 AM

Reinstalled Java on the desktop, correct?

0 Helpful

tbentley
Level 1
Level 1
In response to jjoseph01

‎10-31-2008 11:52 AM

that is correct

0 Helpful

jjoseph01
Level 3
Level 3
In response to tbentley

‎10-31-2008 09:40 PM

Thanks, Ill give this a try. Its so sporatic, Im not sure if/when it would do it again. Ill go ahead and rate for the hopeful solution. Thanks.

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