Automated Calling from Cisco Call Manager 10.5

[casey.garrett]

We are currently using a monitoring tool for network devices.  I have been asked to research the possibility for Call Manager to make an automated call based off of an email/SMS alert from the monitoring software.  Though I have been using Call Manager since 4.11, I've never had this request.  Being that I thought this was an interesting question, I figured it would be a good first post on the Cisco Forums.  Thank you ahead of time for any replies!

[Jaime Valencia]

You probably would need to look into developing a JTAPI/TAPI application to make CUCM place a call after certain condition is met in your monitoring system

[casey.garrett]

That's the route I thought I would have to take.  Was just hopeful that someone had already done this and could throw some guidance my way! :-)  I appreciate the response!