CALL DETAILS RECORD

[JATINDER KUMAR]

AND HOW CAN WE RECORD THE DETAILS OF ALL THE CALLS MADE FROM EACH EXTENSION... MEANS THE NUMBER THEY DIALS OR IF POSSIBLE THEY RECIEVED ...

PLEASE HELP

[Anonymous]

First, internet forum etiquette is to use normal (lower) case  and reserve all upper case for yelling.

Second, this is the purpose of Call Detail Records (CDR).  Here is a link to the CDR Admin Guide for CUCM 8.0(1):

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/service/8_0_1/cdrdef/cdradmin.html

If you're not running 8.0, search CCO for the correct version.

[JATINDER KUMAR]

hi.. thanks for the help .. and i know about caps and small caps but i already typed that and then

i realized..

about the CDR i am running 6.1.3 CUCM and can you plz tell me how this can be done in this version, you understand my requirment .. the requirment is i want to collect the details of all the calls made from any entensions and same way incoming calls also. Please if you can guide me through steps also

[Muhammad Raza]

Hi,

Visit below link for step by step incoming and outgoing CCM 6.x call records.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/service/6_0_1/car/caranrpt.html

Regards,

Muhammad Amir Raza