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Call Drop

SAIFUDEEN C .K
Level 1
Level 1

One user reported that calls to the main line number is getting disconneted after the first ring.

The issue is not happening always.

Gateway:H.323 and E1 PRI

Somebody please help me to find the root cause.

2 Replies 2

amansin74
Level 1
Level 1

You will have to enable trace for a longer period and and capture the event when call is getting dropped.

Then only root caused can be analysed.

Also please provide the info. regarding what setup you have and which calls are getting dropped, and which are not getting dropped, it is not clear from your post.

Regards,

“If you have knowledge, let others light their candles in it.”

Anas Abueideh
Level 9
Level 9

Hi,

use debug isdn q931 to check the cause of dropped calls.

kindly share your gateway config to check dial-peers.

HTH

Anas

please rate if it is helpful